Legal
Nexolo Refund Policy
Effective Date: October 10, 2026
14-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to subscription payments (monthly or yearly) and the one-time Business Boost.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at nexolo@coxadvisory.com and we'll help.
Cancelling a subscription
You can cancel anytime from the Pricing page. Cancelling stops future renewals; it does not affect your right to a refund within 14 days.
More details
Refunds are also handled in line with Paddle's Buyer Terms.