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Nexolo Refund Policy

Effective Date: October 10, 2026

14-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to subscription payments (monthly or yearly) and the one-time Business Boost.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at nexolo@coxadvisory.com and we'll help.

Cancelling a subscription

You can cancel anytime from the Pricing page. Cancelling stops future renewals; it does not affect your right to a refund within 14 days.

More details

Refunds are also handled in line with Paddle's Buyer Terms.